About MUFG Investor ServicesMUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.Job DescriptionWe are seeking an AI Engineer to join our IT-AI team, contributing to the development and enhancement of AI-powered product features—primarily within our Continuous Product Enhancement (CPE) initiatives. You will work hands-on with AI systems, focusing on building, testing, and improving AI capabilities that deliver value to end users.This role operates within a collaborative team structure, working alongside experienced colleagues and contributing to shared delivery goals. You will focus on the application layer—building and refining AI features—while working within the platform infrastructure.You Will:AI Feature Development & EnhancementBuild and improve AI-powered features within existing products (CPE focus)Develop and maintain agent tools and integrationsRefine and optimise prompts for production use casesSupport experiment tracking and model versioning (e.g., MLflow)Testing & QualityBuild and maintain test functions for existing AI tools—including exploring agent-based testing approaches where AI validates AIDevelop and execute testing frameworks for AI/agent evaluationBuild and maintain quality gates and automated checksSupport champion/challenger validation before promotionContribute to model observability and dashboard development—tracking performance, quality, and usage patternsCollaboration & DeliveryWork closely with Data Scientists and AI engineers on productionising research outputsCoordinate with Platform Engineers on deployment and infrastructure needsSupport tactical AI solutions in collaboration with team members and other groups—responding to emerging business needsParticipate in code reviews, documentation, and knowledge sharingOperate within team processes and contribute to shared delivery goalsQualificationsYou Have:Required Skills And QualificationsMasters or PHD, or an equivalent amount of professional working experience3+ years of experience in ML and AI engineeringProficency in Python programming skillsUnderstanding of ML/AI lifecycle and experiment trackingGood communication skills for working with technical and business teamsGood to HaveExperience with MLOps tooling (e.g., MLflow)Exposure to AI and agent frameworks (e.g., AWS Strands, Azure AI Agent Service, LangChain, LangSmith, CrewAI) is a plusExperience with GenAI application developmentExperience with cloud platforms (AWS, Azure) or data platforms (e.g., Databricks)Financial services backgroundFamiliar with Git and CI/CD workflowsWhat We're Looking ForStrong problem-solving skills and attention to detailClear communication—able to work effectively across teamsWorks well as part of a team with shared ownershipReliable, delivers quality work, and follows through on commitmentsAt ease with change—you'll help define how we work, not just follow a playbookEager to learn and grow within a supportive team environmentWhat This Role Is NotThis role focuses on AI feature development, not infrastructure. Platform engineering responsibilities (IaC, CI/CD pipelines, infrastructure, MCP server deployment) sit with the Platform Engineering team.Additional InformationWhat’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING. So, why settle for the ordinary? Apply now for a Brilliantly Different career.MUFG is an equal opportunity employer.
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